Job Description
As a Data Entry Support Specialist working remotely for Credentia, you will provide critical assistance in the entry, verification and support of credentialing/data workflows. This remote role allows you to assist our team from your home workspace and ensures data accuracy and integrity throughout the credentialing lifecycle in a remote environment.
Key Responsibilities
Perform accurate data entry of candidate information, exam results, demographic data, and other credentialing documents into Credentia’s systems in a remote setting.
Support the data operations team by verifying entries, checking for inconsistencies or incomplete information and initiating follow-up as required.
Assist with scanning, uploading and organizing documents electronically, maintaining digital files in your remote work environment and ensuring secure handling of sensitive information (PII/PHI).
Maintain confidential handling of candidate and client data in compliance with HIPAA and company privacy policies while working remotely.
Collaborate with internal teams (Credentialing, Scheduling, Support) via remote communication tools (email, chat, video) in a remote-friendly workflow.
Meet productivity and quality targets for remote data entry, such as entries per hour, error rates, and turnaround time, all within the remote work framework.
Ensure your remote home office setup meets company requirements (quiet environment, reliable internet) and adhere to remote operations protocols.
Participate in remote training sessions, team check-ins, or virtual meetings as required by the remote operations environment.
Education/Experience
Qualifications & Skills
High school diploma or equivalent required; Associate’s degree preferred.
Minimum 1-2 years of data entry or administrative support experience; healthcare credentialing or similar field is a plus.
Demonstrated ability to work independently in a remote environment.
Skills & Attributes
Excellent typing and data entry skills with high attention to detail and accuracy in a remote work setting.
Proficiency with Microsoft Office (Excel, Word) and ability to learn new systems used by Credentia.
Strong organizational and time-management skills, with ability to manage tasks and priorities remotely.
Reliable home-based workspace with high-speed internet and ability to work remotely with minimal supervision.
Effective written and verbal communication skills for remote collaboration and coordination.
Commitment to data security, confidentiality, and compliance in a remote work role.
Working Conditions & Schedule
Fully remote role: you will work from your home location, with no requirement for on-site presence (except possibly occasional optional meetings).
Standard business hours Monday through Friday; some flexibility may be required depending on workload and operations.
Requires a quiet, secure home workspace and dependable internet connectivity for remote work.
Occasional remote meetings or training sessions may be required.
Benefits
Credentia offers a remote-friendly work arrangement as part of a competitive benefits package (eligibility depends on employment status). Typical benefits include:
Fully remote work setup: ability to work from home and reduce commute.
Health insurance (medical, dental, vision) for eligible full-time employees.
Paid time off (vacation, sick leave, holidays) plus flexibility for remote work-based colleagues.
Home-office equipment stipend or reimbursement to support your remote workspace setup.
Training and career development opportunities within a company committed to excellence and supporting remote professionals.
Benefits found in job post
Medical insurance