Channel Sales Manager at Dropsuite
Job Description
Nice to Meet You! We are Dropsuite!
Dropsuite is looking for a Channel Sales Manager. You will be responsible for managing and growing an assigned group of emerging Dropsuite partners within EMEA.
This role requires building strong partner relationships, collaborating on plans to increase Dropsuite attach rates with the partners’ base of customers, and advocating for the needs of those partners internally with key Dropsuite stakeholders.
Our ideal candidate is passionate about using a combination of analytical skills and channel business acumen to identify problems, find solutions, and improve relationships. To succeed in this role, you should have relevant sales and client experience in the European market, along with a demonstrated record of channel-selling success.
The role requires specific sales experience in managing the MSP Channel of at least 3 years. Candidates who do not possess this experience will not be considered.
Work Arrangement
Full-time position
Remote work model
Monday to Friday, 5-day work week (flexible work schedule)
Eligible to reside and work in EMEA
Key Responsibilities
Own overall relationship with assigned partners in EMEA, which includes managing onboarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction.
Establish a trusted and strategic advisor relationship to help drive continued value of our products and services.
Maintain and develop partner success strategies and best practices, as well as customer sales content, with the help of the sales manager & marketing team.
Possess strong executive presence with both partners and internally, supported by strong acumen, skills, and consistent grasp of the Dropsuite business.
Voice of the partner – communicate effectively with internal stakeholders (senior-level management, Product and Marketing leaders, etc.) to educate on partner needs, risks in retention and growth, and opportunities to gain share.
Maintain existing partner metrics and data as directed.
Facilitate interaction and workflow between project team members, including marketing & product, to ensure deliverables are on time.
Prepare necessary documentation or visuals for partners to demonstrate the performance of campaigns.
Work with the sales and marketing team to drill customer references and develop case studies.
Qualifications and Competencies
5 years of successful MSP management experience with a strong understanding of marketing, sales, account management, and customer success practices in the European market.
Experience managing distribution partners with a demonstratable ability to articulate this business model and the interplay of the MSP and Distributor partnership in the IT Channel.
Strong verbal and written communication skills in English.
Strong understanding of the distribution channel, economics and best practices in distribution engagement.
Analytical and process-oriented mindset.
Comfortable working across multiple departments in a deadline-driven environment.
Active team player, self-starter, and multitasker who can quickly adjust priorities.
Bachelor’s degree preferred.
Knowledge of Salesforce and MSFT apps (PP, Teams, Excel, etc.) preferred
English speaking required, German / French preferred
Event planning and presentation experience a plus.
Why Join Us
Dropsuite (listed DSE:ASX) safeguards business information. We are a global, fast-growing, partner-centric company building secure, scalable, and highly usable cloud backup technologies for businesses. Our mission is to help business stay in business. Dropsuite performs billions of backups per day for organizations in more than 100 countries around the globe.
Dropsuite is known for its team of ‘hungry owners.’ We are hungry to win and tenacious, but at the same time we all are owners: we do not cut corners and always seek to do the right thing. We are experts in what we do, are highly customer focused and we love solving problems. We play as a team, where respect is one of our key values and we see helping others as a priority.
Rewards That Go Beyond
Competitive compensation
Remote working model
Paid Time Off
Growth opportunities
Work in a global company with meaningful work, highly skilled colleagues, and an amazing culture
Diversity and Inclusion Statement
Dropsuite is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Please note that this position is open exclusively to candidates who reside in and are authorised to work in the United Kingdom, Spain, Portugal, or Romania, where we currently have employee presence. Only shortlisted candidates will be contacted.
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