Project Management Director at Swooped

Job Description

Our Client is looking for a Project Management Director to lead and inspire a team of around 50 Creative Project Managers (CPMs) and Team Leads. This is a high-impact leadership role focused on building a world-class project management function that delivers exceptional customer outcomes and drives operational excellence at scale.

You’ll work closely with senior leadership to align strategy, optimize performance, and shape a seamless operation that empowers teams and impresses customers. This role is perfect for someone who thrives in a fast-paced, creative environment and knows how to balance structure with innovation.

What You’ll Do

Lead a high-performing team of ~50 CPMs and Team Leads, coaching, mentoring, and inspiring them to consistently deliver top-tier results.
Drive operational excellence by designing and refining project management processes that promote quality, speed, and consistency across all engagements.
Align with company strategy, collaborating with senior leadership to evolve the project management function in support of business goals.
Oversee commercial performance, ensuring projects are delivered on time, on brand, and on budget, with a strong focus on profitability.
Champion innovation by identifying process improvements, integrating new tools, and fostering a culture of continuous improvement.
Elevate client experience by working closely with Client Success teams to ensure the company meets and exceeds expectations in every project.
Build for scale, identifying bottlenecks and implementing lean workflows that support growth.
Define and track performance metrics that reinforce accountability, quality, and efficiency across the team.
Upskill and develop talent, leading training initiatives that keep the team evolving with customer and market needs.

What You’ll Need To Succeed

Proven leadership experience managing large project teams, ideally in media agencies, consultancies, or fast-moving scale-ups.
Strong operational mindset with a track record of improving workflows, systems, and delivery standards.
Commercial acumen, including experience managing budgets, optimizing resources, and driving profitability.
Forward-thinking and tech-savvy, with a passion for integrating new tools and methodologies into daily operations.
Customer-focused approach, with deep empathy for client needs and an ability to turn those into scalable processes.
Data-driven decision-making, leveraging insights to improve performance and inform strategy.
Excellent English communication skills with the capacity to inspire, influence, and align stakeholders at all levels.
Agile and adaptable, able to prioritize in a high-growth, high-change environment.
Cultural alignment with the company’s values.

Why join the company?

The company is on a mission to create more equal opportunities globally. And with that in mind, they’ve built a natively remote company enabling them to reach out to the best talent no matter where they work.

Reasons to join:

-A global community of best-in-class creatives working based in many different countries
-Continuous learning, development, and certification in their Global Academy
-A trusting, ego-free and truth-seeking environment.
-A high-pace, high-energy, and high-performance environment
-Work closely with leading global brands.
-An international career and creative mentorship from top design leaders.
-Pioneering the future of work with a fair, friendly and supportive community
-Flexible working hours from anywhere in the world
-Networking, feedback sessions and exchange between creators on a weekly basis

Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”