Key Account Manager at Swiggy
Job Description
Way of Working – In office/Field – Employees will work full-time from their base location
About Swiggy
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.
From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.
Job Description:
Sign Contracts with restaurants along and handling the inquiries from existing and new client
Gather sales leads from the market and approach restaurants actively, from no star to 5 stars and get them on board with Swiggy as a partner
Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same
Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish
Responsible for managing the sales individually, developing a business plan covering sales, revenue, agreed targets, and promoting the organizations presence and expense controls, meeting agreed targets, and promoting the organizations presence
Should be able to handle potential clients when on field as the first in command
Being the face of Swiggy in the market and standing up for the values we believe in
Desired Candidate:
Graduate with 3+ years of experience in sales domain
Good working knowledge and experience of e-commerce activities and all online marketing channels
Confident, Pleasing and a go-getter personality
Effective communication skills
Attitude & Aptitude for Sales
Should be a team player, working alongside people from all walks of life
Analytical, good Excel skills
Leadership and Influencing skills: Identify, builds and uses a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach
Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions Be able to identify opportunities and recommend/influence for change to increase the effectiveness and success on campaigns
Interview Process Brief:
Interviews will be conducted via video G-meet with system access – laptop/computer and stable internet connection is required for the same
Live Excel test will be evaluated during the interview round to check for basic Excel proficiency
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law”
