Job Description
Wittek Golf Supply is a leading provider of high-quality golf equipment and accessories, committed to enhancing the experience of golf enthusiasts worldwide. With a rich history of innovation and excellence, Wittek Golf Supply offers a comprehensive range of products including golf clubs, balls, apparel, and custom fitting solutions. The company prides itself on its dedication to customer satisfaction, industry expertise, and a passion for the sport of golf. As a trusted name in the industry, Wittek Golf Supply continuously strives to set new standards in product quality and service delivery, fostering long-term relationships with clients, partners, and employees alike.
About The Role
We are seeking a dynamic and detail-oriented Sales and Customer Service Representative to join our team at Wittek Golf Supply. This role is pivotal in driving sales growth, providing exceptional customer support, and ensuring that our clients receive the highest level of service. The ideal candidate will possess a strong understanding of golf products, excellent communication skills, and a proactive approach to problem-solving. As a key member of our team, you will work closely with customers, sales teams, and suppliers to facilitate smooth operations, promote our product offerings, and contribute to the overall success of the company. This position offers an exciting opportunity to be part of a passionate organization dedicated to the sport of golf and customer satisfaction.
Qualifications
To be successful in this role, candidates should possess a minimum of two years of experience in sales, customer service, or a related field, preferably within the sporting goods or golf industry. A strong knowledge of golf equipment and accessories is highly desirable. Excellent interpersonal and communication skills are essential, along with the ability to work effectively in a team environment. Candidates should demonstrate a proactive attitude, strong organizational skills, and the ability to manage multiple priorities efficiently. A high school diploma or equivalent is required; a degree in business, marketing, or a related field is preferred. Familiarity with CRM software and Microsoft Office Suite is also advantageous.
Responsibilities
The primary responsibilities of this role include engaging with customers to understand their needs and recommend appropriate products, processing sales transactions accurately, and maintaining a high level of product knowledge to assist clients effectively. The role involves managing customer inquiries via phone, email, and in-person interactions, resolving issues promptly, and ensuring customer satisfaction. Additionally, the representative will support marketing efforts by promoting new products and special offers. Maintaining organized records of sales and customer interactions, coordinating with the warehouse for order fulfillment, and assisting in inventory management are also key duties. The candidate will participate in team meetings, contribute ideas for improving sales strategies, and uphold the company’s standards of professionalism and service excellence.
Benefits
Wittek Golf Supply offers a competitive compensation package, including base salary, performance bonuses, and employee discounts on products. We provide comprehensive health insurance coverage, including medical, dental, and vision plans, along with retirement savings options. The company fosters a positive and collaborative work environment, supporting professional development through training programs and career advancement opportunities. Employees also enjoy flexible work schedules and a supportive team culture that values innovation, integrity, and dedication to excellence. We believe in rewarding our team members for their contributions and commitment to the company’s success.
Equal Opportunity
Wittek Golf Supply is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with applicable laws and regulations. We believe that a diverse workforce enhances our ability to serve our customers and innovate within the industry.
Desired Skills and Experience
Sales, Customer Service, Golf, Retail, Communication, Relationship Management
Benefits found in job post
Medical insurance