Marketing Associate at CSTMR Fintech Marketing

Job Description

CSTMR (pronounced “customer”) is a leading fintech marketing agency serving the high-growth sector of financial services and fintech. We have found great success helping our clients launch, grow, and meet their lofty goals, and now we are looking to add an additional well-rounded Marketing Associate (and an overall good person) to our expanding team — someone with strong foundational knowledge of digital marketing, a natural passion for connecting with audiences across online channels, a positive can-do outlook with flexibility for strategic shifts when needed, a sense of ownership for client success, and the ability to execute marketing strategies that drive measurable results.

In this role, you will collaborate with our experienced team of digital marketers as we work to develop and implement campaigns for both B2B and B2C clients. You will be responsible for contributing to our day-to-day client activities, from conducting market research and brainstorming topics for editorial calendars to publishing content across client platforms, building email campaigns, supporting client webinars, and more.

Responsibilities

As a Marketing Associate, your role will include:
Contributing meaningfully to day-to-day execution of marketing activities for our clients
Collaborating closely with our full team to support strategy development, implementation, and ongoing optimization of marketing campaigns
Supporting cross-channel efforts ranging from content publication and website optimization to social media, email, and content marketing
Coordinating and communicating effectively and consistently with your CSTMR teammates
Delivering both on-time and high-quality work
Attending internal meetings as needed, contributing, and supporting others around you
Attending occasional client meetings, supporting the project manager and/or channel leads to present new content or provide status updates

Requirements

We are excited to hear about your background, and we hope it includes:
2-3 years of full-time experience in digital marketing or a similar field, preferably within an agency setting
Background in or interest learning about marketing for fintech and financial services clients
Excellent written and verbal communication skills (bilingual English/Spanish a plus)
Strong organizational skills with a keen eye for detail
Creative, solution-oriented approach to tasks and challenges
Proficiency using cloud-based software – Google Workspace (meetings, email, calendar, docs, etc.), Monday, Slack, Brandwatch, etc.
Channel-specific experience in any of the following areas is a plus:
– Graphic design, photography, podcast and video creation, and/or photo, audio and video editing using platforms like Canva, Adobe, Figma, Riverside, etc.
– Social media marketing (copywriting, publication, community management, influencer marketing, etc.)
– SEO
– HubSpot setup and optimization (specifically MarketingHub and/or SalesHub)
– Tracking and analytics (GA4, etc.)
– Copywriting or copyediting
Desire and ability to work remotely, and a proven track record of successfully and effectively doing so
Positive, constructive, and service-oriented attitude and proactive work style
Professional, honest, and committed to supporting and growing an amazing and supportive internal company culture

About CSTMR

We’re the digital marketing agency who transform fintech and finance businesses into brands that change lives. Our core beliefs shape our internal culture and are expressed to the world. Our values are critical to the existing and future developments of our brand and our clients’ success.

Accountability

We will NEVER shy away from our responsibilities.
A fearless commitment to excellence

Our expertise means that excellence comes as standard.
Create value and deliver results

Client results are our results. We know this is all about the bottom line.
Continuous improvement

We will never stop challenging and improving.
Do the right thing

We understand the importance of our ethical obligations to our customers.

Our objective is clear

CSTMR steers clients to be unique, different, better, and above all — not boring. That’s how we help financial services companies grow by standing out from the everyday ho-hum. And marketing for financial and fintech clients is all we do. Pretty easy to remember, and even easier to sell our expertise.

The work is meaningful

Financial wellbeing means something different to everyone, but our communities need it to thrive. By making financial services more accessible, understandable, and fair to anyone, we can help make life better for everyone. We help startups succeed and established companies grow – companies that have the power to make a positive difference financially in people’s lives. We truly are making a difference in the world.

Your passion is welcomed

You get to bring your true self to work every day – we’ve learned that bringing together a diverse group of people and minds from around the globe means we make each other better.