Social Media Manager at Viyahe

Job Description

Viyahe is hiring for the Social Media Manager role. In this position, you will plan, publish, monitor, and measure social media content and community activity. The work supports travel booking, customer support, software-enabled operations, data, digital products, and technical services. This is a full-time, 100% remote position open to candidates throughout the United States.

Responsibilities

Build and maintain a social content calendar across the company’s approved platforms.
Draft, schedule, publish, or coordinate posts, graphics, short-form video, and campaign content.
Monitor comments, messages, mentions, and community activity and respond or route issues according to policy.
Track reach, engagement, follower growth, clicks, conversions, and other social performance measures.
Coordinate creative assets, approvals, links, hashtags, and campaign timing with marketing partners.
Review performance trends and recommend content, timing, or audience adjustments based on results.

Requirements

Strong understanding of major social platforms, content formats, community management, and publishing practices.
Comfort using social scheduling, analytics, design, and reporting tools.
Strong writing and editing skills with attention to brand voice and platform context.
Ability to interpret engagement and conversion metrics and turn them into practical actions.
Good judgment when responding to public comments or escalating sensitive issues.
A pre-employment background check is required.

To apply, submit your resume and complete our online application form. Please make sure your contact information and work history are current before submitting.

Desired Skills and Experience
Remote Collaboration, Brand Voice, Instagram, Social Listening, Social Media Analytics, Copywriting, Facebook, Social Media Management, Audience Engagement, Community Management, Written Communication, Attention to Detail, Content Scheduling, Content Creation, TikTok, LinkedIn, Campaign Reporting, Performance Analysis, Content Calendar, Canva