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Job Description

Wrist Aficionado is a leading retailer specializing in luxury watches and timepieces, dedicated to providing exceptional products and services to watch enthusiasts and collectors worldwide. Our company prides itself on a rich heritage of craftsmanship, authenticity, and innovation, ensuring that every piece we offer meets the highest standards of quality and exclusivity. With a commitment to customer satisfaction, Wrist Aficionado continuously strives to deliver a seamless shopping experience, expert guidance, and unparalleled access to the most coveted watch brands in the industry.

About The Role

We are seeking a highly motivated and detail-oriented Sales Associate to join our dynamic team at Wrist Aficionado. In this role, you will be the face of our brand, engaging with customers to provide expert advice, personalized recommendations, and exceptional service. The ideal candidate will have a passion for luxury watches, a strong understanding of horology, and a proven track record in luxury retail sales. This position offers an excellent opportunity to grow within a prestigious company, develop industry expertise, and contribute to creating memorable experiences for our clientele.

Qualifications

Minimum of 2 years experience in luxury retail sales, preferably within the watch or jewelry industry.
Deep knowledge of luxury watch brands, models, and industry trends.
Exceptional communication and interpersonal skills, with a focus on delivering outstanding customer service.
Strong sales skills with a proven ability to meet and exceed targets.
Professional appearance and demeanor, with a passion for horology.
Ability to work flexible hours, including weekends and holidays.
High school diploma or equivalent; higher education or certifications in luxury retail or horology are a plus.

Responsibilities

Engage with customers to understand their needs and preferences, providing tailored recommendations on watches and accessories.
Build and maintain strong relationships with clients, ensuring a high level of customer satisfaction and loyalty.
Maintain in-depth knowledge of current product offerings, industry trends, and competitor activities.
Assist with visual merchandising and ensure the sales floor is well-organized and appealing.
Handle sales transactions accurately and efficiently, including processing payments and managing inventory.
Participate in promotional events, product launches, and marketing initiatives to enhance brand visibility.
Provide after-sales support and follow-up to ensure ongoing customer engagement.
Collaborate with team members to achieve sales goals and contribute to a positive work environment.

Benefits

Wrist Aficionado offers a comprehensive benefits package designed to support our employees’ professional and personal growth. Employees enjoy competitive salary packages, performance-based incentives, and exclusive access to luxury watch collections. We also provide ongoing training and development programs, health insurance, paid time off, and employee discounts on our products. Our company fosters a collaborative and inclusive culture, encouraging innovation, recognition, and career advancement opportunities for all team members.

Equal Opportunity

Wrist Aficionado is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, ethnicity, gender, age, sexual orientation, disability, or any other protected characteristic. Our hiring practices are based solely on qualifications, skills, and experience, ensuring a fair and equitable recruitment process for everyone.

Desired Skills and Experience
Sales, Customer Service, Retail, Luxury Goods, Relationship Management, Product Knowledge

Benefits found in job post

Medical insurance