Job Description
The Connor Group is a privately held real estate investment and management firm focused on luxury apartment communities. The company is known for its customer-centered approach, high standards, and commitment to creating exceptional living experiences. Its teams work across property operations, resident service, maintenance, leasing, and business support, bringing together people who take ownership of their work and look for ways to improve how things are done.
At The Connor Group, the quality of the resident experience depends on the care, professionalism, and follow-through of every team member. Employees are encouraged to contribute ideas, solve problems, and help maintain communities that residents are proud to call home.
About The Role
The Property Management Professional supports the daily operation and performance of an assigned apartment community. This role combines resident service, operational coordination, and attention to detail. You will help create a welcoming environment for prospective and current residents while supporting the upkeep, presentation, and administrative needs of the property.
The successful candidate is service-minded, dependable, and comfortable balancing competing priorities. You will communicate with residents, prospective renters, vendors, and colleagues, responding thoughtfully and following issues through to resolution. The role may involve working at the community, walking the property, assisting with leasing activities, and using approved systems to document information and track requests. Responsibilities and schedules may vary depending on the needs of the community.
Qualifications
Strong communication and customer-service skills, with a professional and respectful approach.
Good organization, time management, and attention to detail.
Ability to take ownership of assigned tasks, use sound judgment, and follow through on commitments.
Comfort learning software, procedures, and property-specific operating practices.
Ability to work collaboratively while also managing individual responsibilities.
Flexibility to respond to changing priorities and contribute to a service-oriented team.
Prior experience in property management, hospitality, sales, customer service, or a related field is helpful but may not be required.
Additional role-specific requirements, including any applicable licensing or physical requirements, will be shared during the hiring process.
Responsibilities
Deliver attentive, timely service to residents and prospective renters, helping address questions and concerns with courtesy.
Support leasing activities, including responding to inquiries, coordinating tours, and providing accurate information about the community.
Assist with resident requests and coordinate with maintenance or other team members to help ensure issues are tracked and addressed.
Help maintain clean, safe, and presentable common areas, model apartments, and other community spaces.
Complete administrative tasks such as updating records, preparing communications, and documenting interactions in company systems.
Communicate relevant updates to colleagues, residents, and vendors, escalating urgent or complex matters through appropriate channels.
Follow established policies, safety practices, and service standards while protecting confidential information.
Contribute ideas and take part in team efforts to improve operations and the resident experience.
Benefits
The Connor Group offers a professional work environment where employees can develop skills, take on responsibility, and contribute to meaningful operational goals. Depending on position, eligibility, and applicable plan terms, employees may have access to compensation and benefits programs, learning and development opportunities, and resources that support their well-being. Specific benefits, schedules, and employment terms are provided during the recruiting process and may vary by role and location.
Equal Opportunity
The Connor Group is committed to providing equal employment opportunities. Employment decisions are made without regard to protected characteristics under applicable law. The company seeks to foster a respectful workplace where individuals can contribute, grow, and be treated fairly. Applicants who need an accommodation during the application or interview process may contact the recruiting team to discuss their needs.
Desired Skills and Experience
Property Management, Customer Service, Leasing, Communication, Administrative Assistance, Time Management