Job Description

Ting Internet is a leading fiber internet provider in the U.S., delivering future-proof connectivity to over a dozen Ting Towns across the country. As part of Tucows (NASDAQ: TCX, TSX: TC), Ting is supported by a global network of talent and resources. We operate with a people-first philosophy grounded in respect, trust, and flexibility. That’s why most of our roles are remote-first—you can work from anywhere you can connect to the internet. The work we do changes lives. If that sounds exciting to you, we’d love to hear from you. About The Role We’re looking for a Creative Design Operator—a creative thinker who works within systems, not someone who builds them from scratch. This isn’t a traditional graphic design role, and it’s not a technical one either. This role is ideal for someone who: Understands and thrives within AI-assisted creative workflows Thinks in systems, templates, and scalable design structures Wants to be part of a transformational shift in how creative work gets done You’ll collaborate closely with our marketing and design teams to transform campaign content and brand standards into reusable, scalable design components. You won’t write code or build the tools—but you will structure and operate the templates that feed into them. This is a 6 month contract with a chance to extend. This is a remote opportunity for applicants in Canada or the USA. How This Role Differs from a Traditional Graphic Designer Traditional Graphic Designer: Crafts one-off creative assets from scratch Works on bespoke designs for banners, ads, landing pages, etc. Creative Design Operator: Designs structured templates for repeatable use Enables others—AI tools or human teammates—to quickly create on-brand assets Focuses on scale, reliability, and system-thinking Helps shape the design systems, but doesn’t build or own the tooling This is an operational role with a creative heart—focused more on building the rules of the system than designing every piece yourself. What You’ll Do Design and maintain creative templates Create scalable templates for ads, banners, landing pages, and other marketing assets—structured for reuse, not one-offs. Operate within AI-enabled creative systems Use existing tools and platforms to organize design assets and inputs that flow into automated or AI-assisted processes. Collaborate to map content into systems Work with marketers and content creators to transform campaign messaging into repeatable, scalable creative formats. Identify gaps and shape better systems Offer insight into what’s working and what’s not in current workflows. Help guide improvements—without owning the tool development. Keep systems fresh and usable Refine templates over time to stay aligned with brand evolution and ensure clarity, consistency, and usability. What You Bring Experience with structured design systems or reusable templates Strong graphic design and production skills with a sharp eye for layout, hierarchy, and clarity Proficiency in tools like Figma and Canva, including components, variables, and plugins A mindset focused on repeatability, patterns, and scalability Comfort working with AI-assisted creative processes Excellent collaboration and communication skills—you’ll be partnering across design, content, and marketing Why This Role Matters We’re evolving—from handcrafting every asset to building systems that scale creative output across teams and tools. This role is a key part of that transition. It’s also a unique opportunity to work in the fast-moving space of AI-supported creative workflows. You won’t be building the systems—but you’ll be integral to how they run and evolve. The base salary range for this position is $75,000 – $85,000 USD for US residents OR $70,000 – $80,000 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits. Want to know more about what we stand for? At Ting and Tucows we care about protecting the open Internet, narrowing digital divide, and supporting fairness and equality. We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Tucows and its subsidiaries participate in the E-verify program for all US employees. What’s new at Tucows Learn more about Tucows, our businesses, culture and employee benefits on our site here.