Job Description

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we’re reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you’re ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About The Role The Web Developer is responsible for supporting the stability, accuracy, and efficiency of Charlie Health’s WordPress platform and analytics infrastructure. This role assists with day-to-day site operations including structured content updates, A/B test execution, tracking integrity across GA4 and third-party tools, and performance maintenance. They will also contribute to scaling content frameworks, modernizing legacy code using LLM tools, and identifying opportunities to automate manual workflows. This role enables the web team to reduce technical debt, improve development velocity, and focus on strategic growth initiatives. We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities Review and understand the site’s codebase, theme structure, deployment process, and server architecture Assist with content updates using WordPress (ACF-based), including bulk imports and templated workflows Participate in A/B test setup and deployment via VWO; assist with test QA and post-test reporting Consolidate and maintain internal documentation for tracking specs, workflows, and development standards Manage tracking configurations and monitor health of tools like GA4, Osano, and VWO Independently QA UTM and tracking data; implement lightweight automation for reporting and validation Own execution of structured content updates and plugin maintenance with minimal oversight Support rollout of programmatic SEO by assisting with templating, page creation, and QA Use LLM tools to refactor and modernize portions of the existing codebase Propose and implement base theme improvements for performance, maintainability, and scalability Maintain and execute updates across Charlie Health subdomains (content and code) Identify and propose automation opportunities to reduce manual maintenance and improve efficiency Requirements 1-3 years of experience working in WordPress theme development or related environments Proficiency in HTML, CSS, JavaScript, and PHP Familiarity with WordPress theme structure, ACF, multisite environments, and WP Engine or similar webhosts Experience with analytics and tracking tools (GA4, Freshpaint, Osano, or equivalent) Experience with A/B testing platforms (ideally VWO) including setup and monitoring Ability to read and optimize legacy codebases, ideally with use of modern dev tools and LLMs Strong QA and troubleshooting skills across both content and code workflows Demonstrated ability to manage structured content updates and handle plugin maintenance safely Attention to detail in formatting, testing, and documentation Strong written communication skills for SOPs, change logs, and technical documentation Self-starter capable of managing time effectively and identifying process improvement opportunities Bonus: Experience with performance optimization (Lighthouse audits, lazy loading, caching) and automation tools Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $79,000 and $100,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $83,000 and $105,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don’t give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.