Job Description
Sharecare is a leading digital healthcare company dedicated to transforming the healthcare experience through innovative software and technology-enabled services. Our mission is to improve care quality, drive better health outcomes, and reduce healthcare costs across the ecosystem. Leveraging data-driven AI insights, evidence-based resources, and a comprehensive platform, Sharecare offers solutions such as benefits navigation, care management, home care resources, and health information management. We serve health plan sponsors, health systems, physician practices, and pharmaceutical brands, enabling personalized and value-based care at scale. Our free AI health app, AskMD by Sharecare, empowers individuals to describe symptoms, ask health questions, and receive evidence-based guidance. Available on the App Store, Google Play, and the web, Sharecare is committed to putting the power of living a healthier life into the hands of people everywhere. To learn more, visit sharecare.com.
About The Role
The Data Entry Specialist at Sharecare plays a critical role in ensuring the accuracy and integrity of patient information within our internal systems and client Electronic Medical Record (EMR) platforms. This position demands meticulous attention to detail, the ability to manage data efficiently, and strict compliance with HIPAA regulations to protect sensitive patient data. The successful candidate will support the Release of Information (ROI) process while working in a fast-paced, collaborative environment. This role requires a strong commitment to maintaining data accuracy, meeting productivity benchmarks, and fostering professional communication with both internal teams and external stakeholders.
Qualifications
Proficiency in Microsoft Office applications
Strong organizational and multitasking skills
Effective time management and ability to meet deadlines
Quick learner with adaptability to new programs and processes
Excellent documentation, communication, and customer service skills
Self-motivated, dependable, and able to work independently or collaboratively
Demonstrated ability to maintain productivity, utilization, and quality standards
Physical capability to sit or stand for extended periods
Ability to lift and carry up to 25 lbs.
Manual dexterity for prolonged typing, writing, and document handling
Visual acuity for reading documents and computer screens
Clear speaking and hearing abilities for effective communication
Adequate hand-eye coordination and sensory skills for job tasks
Commitment to maintaining HIPAA certification and compliance
Responsibilities
Accurately enter and update patient data in internal and client-facing systems
Access and navigate multiple EMR platforms to retrieve, validate, and process patient health information (PHI)
Ensure data accuracy and consistency while achieving productivity targets
Maintain strict confidentiality and compliance with HIPAA and company privacy policies
Collaborate with team members to support process improvements and enhance service quality
Provide courteous, timely, and professional communication with internal and external stakeholders as required
Participate in required education and compliance training related to information governance
Report any unethical, fraudulent, or illegal behavior in accordance with company policies
Benefits
Comprehensive health insurance plans
Retirement savings plan with company match
Paid time off and holiday leave
Professional development and training opportunities
Supportive and inclusive company culture
Employee wellness programs
Flexible work arrangements where applicable
Equal Opportunity
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or any other status protected under applicable law. We believe diversity and inclusion strengthen our organization and enhance our ability to serve our customers and communities.
Benefits found in job post
Medical insurance