Job Description

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients: Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. The Role We are looking for a highly driven and detail-oriented Program Manager to lead and deliver complex data science and analytics projects. The ideal candidate will bring a strong blend of technical understanding, program management expertise, and stakeholder engagement skills to drive successful execution in a fast-paced environment. This role will be pivotal in planning, coordinating, and delivering data-driven initiatives by working closely with data scientists, engineers, business stakeholders, and leadership. Responsibilities Drive end-to-end delivery of data science programs, from requirements gathering to production deployment. Manage cross-functional project teams including data scientists, analysts, engineers, and product managers. Define project scope, timelines, milestones, and deliverables while proactively identifying and mitigating risks. Develop and maintain program plans, dashboards, and progress reports for stakeholders. Ensure alignment of project goals with business objectives, regularly engaging with senior leadership and business owners. Track and manage budgets, resources, and vendor interactions (if any). Lead agile ceremonies (scrum, sprint planning, retrospectives) and improve delivery cadence and quality. Promote best practices in MLOps, model governance, and responsible AI, where applicable. Work closely with QA and DevOps teams for integration and deployment. Requirements 10+ years of total experience, with at least 4-5 years managing data science / ML / AI projects. Proven track record of delivering complex technical programs in data and analytics domains. Strong understanding of the data science lifecycle – from problem definition, data preparation, modeling, evaluation, to deployment. Hands-on experience with project management tools (e.g., Jira, Confluence, MS Project). Proficiency in agile methodologies and stakeholder communication. Excellent analytical, organizational, and interpersonal skills. Technical background in data science, statistics, computer science, or related fields is a plus. Experience working in healthcare, or similar data-rich industries. Familiarity with cloud platforms (AWS, GCP, Azure) and modern data/ML pipelines. PMP, PMI-ACP, or similar certifications are a plus. Benefits Health Insurance Provident Fund Life Insurance Reimbursement of Certification Expenses Gratuity 24×7 Health Desk Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone’s situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.