Job Description

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking an Associate eDiscovery Technologist for an exciting new opportunity. As Associate eDiscovery Technologist on our Product and Machine Learning Team, you will provide implementation and ongoing support to clients utilizing a wide array of analytics tools including Nebula, Predictive Coding (Technology Assisted Review), Workflow (automated review batching), and Brainspace. Engagements include working directly with our clients, Project Managers, and other internal departments to design and implement solutions to meet client needs. Remote, work from home opportunity. Responsibilities Deliver exceptional support and service to external clients including but not limited to the installation, configuration, access, use, and troubleshooting of KLDiscovery applications, with a focus on Workflow/Automated Review, Predictive Coding (PC), Relativity analytics and Brainspace Compile and deliver progress and efficacy reporting for Predictive Coding, under the supervision of senior members of the eDiscovery Technology team. Effectively communicate with internal and external clients to successfully accomplish technical support objectives portraying knowledge and confidence Effectively track progress and communicate with internal team members to transition tasks and statuses daily. Qualifications Bachelor’s degree or advanced degree preferred or equivalent work experience At least 1 year of document review management, litigation support or other legal industry experience with proficiency in Nebula, Relativity, and other document review platforms. Experience in Brainspace, Relativity analytics and Predictive Coding preferred. Exceptional organizational, communication and problem-solving skills; ability to proactively resolve technical issues with eDiscovery and/or KLDiscovery applications Apply the knowledge and skills required to perform at the highest level to service our clients Our Cultural Values Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are: Humble – No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses Hungry – We all are driven internally to be successful and to continually expand our contribution and impact Smart – We use emotional intelligence when working with one another and with clients Our culture shapes our actions, our products, and the relationships we forge with our customers. Who We Are KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 30+ locations across 19 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients. Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management. KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500). Additionally, KLDiscovery is a Relativity Certified Partner and maintains ISO/IEC 27001 Certified data centers around the world. KLDiscovery is an Equal Opportunity Employer. #LI-SN1 #LI-Remote